Truist Financial Savings Portal

User Experience Design Research Internship

Jun - Aug. 2021

Overview

  • Spearheaded the development of a values-based savings portal
  • Innovated 5 features to analyze user activity and encourage clients to build personal savings fund
  • Successfully applied for a design patent – expecting results in 2022
  • Conducted quantitative analyses to understand which features appeal to current and potential clients
  • Assisted user testing through note-taking during interview, conducting qualitative analyses, and ideating interview prompts/questions

Tools

Axure, Miro, Qualtrics XM, Excel

Strategies

UI/UX design, user testing, qualitative analysis, quantitative analysis

Contact

I apologize for not being able to share my exact designs due to confidentiality, but I am happy to answer any questions!

Feel free to contact me: aprilw@andrew.cmu.edu